Privacy Policy

We treat all personal information as confidential, except in those cases stated in the Terms of Use. Personal information is securely stored and complies with data protection and consumer protection laws.

If you have any questions about our privacy policy, please contact us at the following email address: [email protected].

ARTICLE 1: COLLECTING PERSONAL INFORMATION

When visiting our Site, we may collect different types of information in order to ensure you the best possible service. Information is collected:

When visiting the Site: IP address, domain (e.g. .fr or .com), URL origin, browser, country, dialing prefix, pages visited, advertisements clicked, and searches.
When creating a user account: name, address, email, telephone number, and credit card details.
When placing an order: name, address, email, telephone number, credit card details, shipping address(es), user ID and password associated with your account, and product and shopping history.
When requesting information, contacting our customer service or signing up for our newsletter or other services: name, contact information, age, interests, and product preferences.
When receiving third-party customer lists to invite new people to discover our site www.thisgreen.be. However, these lists only include people who have consented to receive marketing emails. All emails provide the option to unsubscribe at any time.

It is important to note that our Site is tracked and that we may record information about your visit to our Website to help us improve the quality of our services.
We may collect this information even if you do not have a user account with us.

ARTICLE 2: USING PERSONAL INFORMATION

We vow to only use your personal information to improve our services. We may use the information we collect in the following ways:

• To improve our Website.
• To improve your browsing experience.
• To improve our customer service.
• To process your orders.
• To send you periodic emails or information about our offers and products.
• To improve our advertising campaigns.
• To manage contests, promotions, surveys or other features on our Webste.

By visiting www.thisgreen.be you agree that we may contact you for any of the above purposes, either by telephone, email or post. You hereby confirm that you will not consider the use of your Personal Data as an infringement of your rights in accordance with Belgian law.

The Data Protection Authority ensures various rights: the right of access, the right to rectification and the right to object to the processing of your personal data. To exercise these rights, contact us via email at [email protected], with your name, first name, address, the email address used to register, and proof of identity

You can opt out of our mailing lists at any time. You’ll find the instructions on how to unsubscribe at the bottom of all our emails.

ARTICLE 3: MANAGING COOKIES

We use cookies to improve the quality of our Website and the tools we offer. These cookies allow us to track advertisements, log the product history of your shopping cart, and aggregate site traffic and user interaction data.

You can disable these cookies in your browser settings.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except in cases to help us operate and improve our business.

Cookies are small pieces of information that a website sends to your computer through your browser. They enable websites and third-party services to recognize your browser and store certain information in order to communicate with you as well as improve and personalize your browsing experience.

ARTICLE 4: SHARING PERSONAL INFORMATION

We vow to treat all personal information as confidential, which is why we have taken the necessary precautions to comply with the General Data Protection Regulation (GDPR). This means that no personal information is shared with third parties without consent, except as stated above. However, non-personally identifiable information may be shared with third parties for marketing, advertising or other purposes. This privacy policy applies only to the collection and use of information on our Website; not to information collected offline.

Information may be shared with trusted third parties that assist us in managing the Website, the business and user services, provided that said parties agree to keep the information confidential.

Upon request, we may disclose your personal or user information to a law enforcement agency or other regulatory or governmental agency investigating suspected illegal activity.

We may also disclose your personal information as necessary to comply with the law, to enforce site policies, or to protect our or others’ rights, property and safety.

ARTICLE 5: PROTECTING PERSONAL INFORMATION

All personal data and payment details provided by the user are encrypted and stored on our server with Secure Socket Layer (SSL) support. This information can only be viewed by authorized persons who have specific access rights to our system and who are required to keep this information confidential.

After a transaction, your private information is no longer stored on our servers.

ARTICLE 6: RIGHT OF ACCESS

In accordance with the French Data Protection Act, you may at any time exercise your right to access and rectify your personal information. You can do so by contacting us at [email protected]